Backup and Recovery, Backed by Formal Process
Recovery isn’t just a technical checkbox — it runs through the same governance and process discipline as every other managed service we deliver.
Meets ENS Backup Requirements
If your organization is subject to Spain’s Esquema Nacional de Seguridad (ENS), backup and recovery is one of the security capabilities it formally requires — daily verified backups, defined RTO/RPO, and quarterly documented recovery tests. See our dedicated ENS Compliance services for how we implement and evidence this requirement end-to-end.
Recovery Runs Through the Same Incident Process
When a disaster or data-loss event happens, recovery runs through the same ServiceNow incident process used across every managed service we deliver — full traceability from detection to resolution, not an ad hoc scramble. See How We Work for the ITIL v4 practices behind it.